Info

Intro offers and launch offers

The introductory offer may only be purchased by new visitors who have not yet attended the studio. These offers can be used once only and are valid for a specified number of days, usually expressly specified from the date of your first class after purchasing the pass. Our intro offers allow you to attend the specified number of regularly scheduled classes but excludes guest teachers, retreats and special events.

No refunds, transfers, suspensions or extensions are offered on unused classes.

Booking and cancellation policy

  • As class sizes are limited, we strongly recommend you pre-book online to reserve your place.

  • Bookings open 14 days in advance.

  • If you need to cancel, we have a 7 hour class cancelation policy. If you forget to cancel or are absent, casual and class pack holders will forfeit that class credit on your account.

Returns & refunds

  • All purchases and direct debit transactions are non-exchangeable, non-refundable or nontransferable.

  • Unfortunately we are not able to refund any client for unused Membership periods or casual/class pass holders.

General terms

  • Espresso Pilates reserves the right to cancel and change teachers, events, classes, workshops and teacher training without prior notice. All passes and memberships are non-transferable and may not be shared.

  • If a class is full, or if the teacher considers the class to be full, they may refuse entry.

  • No late entry is permitted, so please make sure you arrive 10 minutes early for your class.

  • Espresso Pilates is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or if you are unable to attend a class because it is full.

  • Espresso Pialtes is not responsible for the safekeeping of your belongings.

  • All purchases are final. Espresso Pilates does not offer refunds on services or products for change of mind, injury, illness or change of address.

  • All passes and memberships are non-transferable and may not be shared.

  • There may be further and more specific terms and conditions that relate to our Offers and Class Packs. By purchasing any of these passes or memberships, or attending any class using one of these passes or memberships, you acknowledge and agree that you have read, understood and agreed with those further terms.

  • By attending classes at Espresso Pilates, you confirm your understanding that classes may be physically strenuous, and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property damage or death. You also agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against espresso Pilatres, or its directors, officers, employees, consultants or its members for any personal injury,